Inbox · Mission 6: Orders, shipping and returns
The customer hasn't received the parcel
Expand the customer's order in the info panel, check whether it shipped, and follow the tracking. If the parcel is stuck, email the carrier with External mail and reply to the customer with Send & pending.
0:00 / 0:11
Transcript · synced
Click a line to jump there
Clip from the chapter “Orders, shipping and returns” · 0:13–0:24