Terms of Service
Last updated: January 2026
1. Agreement to Terms
By accessing or using Wilmo's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
Wilmo provides an AI-powered customer support platform designed for e-commerce businesses. Our services include automated customer support, integrations with e-commerce platforms, and related features as described on our website.
3. User Responsibilities
As a user of Wilmo, you agree to:
- Provide accurate and complete information when creating an account
- Maintain the security of your account credentials
- Use the service in compliance with all applicable laws and regulations
- Not misuse or attempt to circumvent the service's security features
- Not use the service for any unlawful or prohibited purpose
4. Intellectual Property
All content, features, and functionality of Wilmo's services, including but not limited to text, graphics, logos, and software, are the exclusive property of Wilmo ApS and are protected by international copyright, trademark, and other intellectual property laws.
5. Limitation of Liability
To the maximum extent permitted by law, Wilmo ApS shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
6. Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
7. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Copenhagen, Denmark.
8. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of the service after such changes constitutes your acceptance of the new terms.
9. Contact Information
If you have any questions about these Terms of Service, please contact us:
Wilmo ApS
Mjølnerparken 32 3 th
2200 København N
Denmark
CVR: DK45976262