Setup
Connect Instagram
Click Connect next to Instagram under Channels, and sign in with your Instagram account. Your DMs then land in the inbox with your emails and chats.
How to do it · 5 steps
- 1Your Instagram must be a Business or Creator account connected to a Facebook Page, and you need admin access to the Facebook Business account.
- 2Open Settings > Connections > Channels and click Connect next to Instagram.
- 3Sign in with Instagram and give Wilmo access.
- 4When it says Instagram DM channel connected successfully!, new messages arrive in the inbox.
- 5If it says Needs reconnect, open the channel and click Reconnect Instagram.