Setup
Connect Gmail or Google Workspace
Sign in to your Gmail straight from Wilmo. New customer emails arrive in Wilmo, and replies go out from your own Gmail, so customers see your address.
How to do it · 5 steps
- 1Open Settings > Connections > Channels.
- 2Click the cell next to Email under your team (Finish setup or Connected).
- 3Under How do you receive customer emails?, choose Gmail.
- 4Click Continue with Google and sign in with the mailbox your customers write to.
- 5When it says Gmail connected, new emails arrive in the inbox. Wilmo also reads the emails you've already answered, so Alma can learn from them.