Do it yourself in a copy of Wilmo for Wilmo Shop. Mistakes are free, and nothing is sent to anyone.
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All open tickets
The zip broke - can I swap them?2m
Wants to swap the jeans from order #WS10482, the zip broke
Emma Clarke
#SHOP-1001Open
Where is my parcel?9m
Asks when order #WS10491 arrives and where to pick it up
Liam Walsh
#SHOP-1002Open
Swap a UK 5 for a UK 614m
Wants to swap her Chelsea boots from a UK 5 to a UK 6 (#WS10505)
Anna Brooks
#SHOP-1004Open
Return label doesn't work22m
Has sent the jacket back, wants to know when he gets his money
Peter Doyle
#SHOP-1005Open
Cancel my order31m
Ordered twice by mistake and wants one cancelled
Sean Murphy
#SHOP-1006Open
Hole in the jumper1h
The jumper has a small hole by the sleeve, wants money off or a swap
Lucy Price
#SHOP-1008Open
Invoice with VAT number1h
Wants an invoice with the company name and VAT number
Karen Holt
#SHOP-1003Open
I want to talk to a human1h
Unhappy with the wait, wants to talk to a person
Henry Shaw
#SHOP-1010Open
Parcel arrived damaged1h
The vase was broken on delivery (#WS10476)
Nina Scott
#SHOP-1011Open
Discount code doesn't work2h
The code WILMO10 is rejected at checkout
Tom Kirby
#SHOP-1042Open
Wrong colour dress3h
Got a green dress instead of the blue one she ordered
Charlotte Fox
#SHOP-1007OpenSH
The zip broke - can I swap them?
Emma Clarke 16m
Hi
My jeans (order #WS10482) arrived on Friday, but the zip broke the first time I wore them. Could you swap them for the same pair in the same size?
You can send them to the Co-op on Camden Road again.
Thanks, Emma
Creating Order
Awaiting approval1 item - Straight jeans, blue, W31 L32
emma.clarke@example.com
This action requires your approval
Creating Return Label
#WS10482
Awaiting approvalThis action requires your approval
Toemma.clarke@example.comCcBcc
Mission 2 of 6 · practice0 of 5
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