Chatbot Greetings in Your Storefront Language, and Training Filters

Your chatbot's greeting, message placeholder and footer now follow the storefront language automatically.

Search filter values to narrow Training by owner, status and more. Copy the link to share the same view with a colleague.

• Answer Wilbot’s Training questions with a suggested option or your own words, then continue with Wilbot
• Sandbox simulations show the agent version they ran, with recent runs visible across versions
• Renaming an AI agent now saves the new name
• Situation status comes first, and choosing Need help asks why
• Opening Sandbox for a situation without a ticket now lets you choose one
• Wilbot can archive planned situations before a ticket is attached
• Wilbot keeps its reply when you return to a background tab