Wilbot on a Schedule, Pakman Orders, and Fixes

Schedule a prompt hourly, daily or weekly, or let Wilbot keep working through your Training groups.

With Shopify and Pakman connected, see order status, delivery details and quantities sent straight from Inbox.

• Instabox tracking works again
• Wilbot searches similar tickets across every selected team
• Wilbot reuses your connected custom connector credentials
• Better draft answers for teammates after a skill handover
• Deleted skill exclusions no longer block starting Training
• Teams using Categories keep access to Training
• Shopify product thumbnails in the chatbot load sharp the first time
• Training groups follow their situations’ status, with Need help taking priority
• Training group cards show stuck situations after retries stop
• The AI agent leaves a note when a teammate should move an email to Pending
• Retired skills in ticket history are marked so the AI agent reads the current skill
• Pakman restock lookups gather incoming stock in one go