Custom Integrations for Every Team

Team admins can build custom integrations with Wilbot. Organization admins can reuse them across their teams.

• The new-ticket button and keyboard shortcut work with tabs turned off
• Simulations keep their identity and block live writes when context is missing
• Custom integration reads are correctly labeled in simulations
• Large integration responses keep useful details when shortened
• API key fields are protected against password autofill
• Testing integration actions in parallel preserves other test examples and draft edits
• Simulated Shopify order edits and Shipmondo order updates use recorded order data
• Teammates can see Wilbot’s live progress and stop a shared task
• Eligible resolved tickets generate solutions again, and Wilbot can read them
• Images and attachments preview correctly in Wilbot and Inbox
• The AI agent is less likely to claim an action happened or promise a follow-up without evidence
• The AI agent leaves shorter, clearer internal notes
• Newer matching Shopify order changes replace earlier changes awaiting approval
• Invoice PDFs appear as download cards, including in simulations
• Wilbot summarizes long chats before they fill up and continues working
• Autopilot is less likely to repeat itself and can leave a draft for a teammate instead