October 11, 2026
Email History Import, Quick Wins in Training, and Fixes
Shops without a helpdesk can bring their answered emails into Wilmo, and Training starts you on the groups that unlock the most Autopilot.
Import your email history#
No helpdesk? Forward the emails you answered to a secret import address, by hand or with your own AI agent. Wilmo turns them into resolved tickets to train on, from any mailbox.
Start here in Training#
Start here, at the top of Training, ranks groups ready for review by the Autopilot each unlocks. A click opens the group straight in its Sandbox.
Fixes and improvements#
- Keep your API keys in Secrets, and Wilbot connects integrations with them instead of asking in the chat
- Wilbot can connect an integration on many teams of your organization in one step
- Wilbot can add missing tools to an integration you already connected, using its existing connection
- Access rules decide what the AI agent may look up in your systems, what it sees and how often
- Leave automated mail out of every analytics report, by sender, domain or tag, from Filters
- Wilbot can ask your team to connect an integration it needs, by email and with a banner in the app
- Product cards and their photos show up sooner in your chatbot
- Admins get an email when Training has work ready to review or a group ready for Autopilot
- Business Central connects through account sign-in
- Links in Wilmo's emails open the team they were sent for
- Replaying an earlier message no longer shows replies sent after it