November 8, 2026
Fixes for Training, Settings, Alma, and Wilbot
Settings appears as soon as you tap it, Alma finishes her draft on very long tickets, and a customer's email reply to a deleted ticket reaches your inbox.
Fixes and improvements#
- Settings appears as soon as you tap it, and each section fills in as it opens; before, the screen could stay blank for several seconds
- Alma finishes her draft on very long tickets: when the history no longer fits, she shortens her largest reads and leaves out the oldest part, instead of stopping without a draft
- A customer's email reply to a ticket you deleted now opens a new ticket; before, it never reached the inbox
- Training groups with many simulation runs open without an 8-second wait and show every situation's customer message and ideal response
- Wilbot can find one of its earlier chats, even in a long list, and change a scheduled automation itself instead of making a duplicate
- Wilbot's message search reaches every matching message, not only the newest 200
- When an integration refuses the details you entered, you see its reason instead of “An unexpected error occurred”
- Correct Ongoing WMS login details for a warehouse with many orders are no longer rejected as wrong