Viamaja saves 1.2M DKK/year with 85% of tickets on Autopilot.

“Bought markers, acrylic colors and acrylic paint for my grandchild. Unfortunately, the marker case was damaged during transport, which was a bit disappointing. But fortunately, I was sent a new one. So I am completely satisfied with the purchase and service.”

“Really lovely products. We bought a string of lights that did not work and quickly received a refund after making a complaint. Very good service.”

“Fantastic service, so decent and everything just works. I returned something on Tuesday and today, Thursday, I have already received the money back. That is the fastest I have experienced from any company. P.S. They really have so many beautiful things. 5 stars”

“My package was going to be slightly delayed due to a busy period. I was informed of this and had time to respond. Great service; they expedited my shipment. Highly recommended from me”

“My complaint was accepted, and I quickly received my replacement item”

“I received a defective item that was immediately refunded without any ‘hassle’”

“Last year I bought some string lights for the garden, and this spring, when they were going up again, they did not work. Customer service responded to my inquiry extremely quickly (even at the weekend, replies came almost immediately!), and I received help getting two of them to work (they could not be in the off position, because then they do not charge at all 🥴), but the last one still did not work. I was then guided to submit a complaint, which was processed within three days, and I was informed that a new string of lights was on its way at no charge. Now that is good customer service 👍🏻”

“I had ordered a set of three LED block candles. One did not work, so I sent an email to Viamaja. I received a reply immediately, and the very next day I received a new candle.”

“I ordered two candle holders. The timer function did not work on one of them. So I emailed and explained that one worked really well, but the other did not. They replied immediately, apologized and sent me a new one right away 👍👍👍 really good treatment, and they sent a new one without any problems 😍”

“A selection of lovely things at reasonable prices. I have shopped twice and am satisfied with these purchases. Unfortunately, one light had a fault from the supplier (not Viamaja). I made a complaint on day one, and on day two a new set was on its way, without any requirement to return the old one. What customer service. There will be more purchases in the future, and I will share my warm recommendations.”

“Bought markers, acrylic colors and acrylic paint for my grandchild. Unfortunately, the marker case was damaged during transport, which was a bit disappointing. But fortunately, I was sent a new one. So I am completely satisfied with the purchase and service.”

“Really lovely products. We bought a string of lights that did not work and quickly received a refund after making a complaint. Very good service.”

“Fantastic service, so decent and everything just works. I returned something on Tuesday and today, Thursday, I have already received the money back. That is the fastest I have experienced from any company. P.S. They really have so many beautiful things. 5 stars”

“My package was going to be slightly delayed due to a busy period. I was informed of this and had time to respond. Great service; they expedited my shipment. Highly recommended from me”

“My complaint was accepted, and I quickly received my replacement item”

“I received a defective item that was immediately refunded without any ‘hassle’”

“Last year I bought some string lights for the garden, and this spring, when they were going up again, they did not work. Customer service responded to my inquiry extremely quickly (even at the weekend, replies came almost immediately!), and I received help getting two of them to work (they could not be in the off position, because then they do not charge at all 🥴), but the last one still did not work. I was then guided to submit a complaint, which was processed within three days, and I was informed that a new string of lights was on its way at no charge. Now that is good customer service 👍🏻”

“I had ordered a set of three LED block candles. One did not work, so I sent an email to Viamaja. I received a reply immediately, and the very next day I received a new candle.”

“I ordered two candle holders. The timer function did not work on one of them. So I emailed and explained that one worked really well, but the other did not. They replied immediately, apologized and sent me a new one right away 👍👍👍 really good treatment, and they sent a new one without any problems 😍”

“A selection of lovely things at reasonable prices. I have shopped twice and am satisfied with these purchases. Unfortunately, one light had a fault from the supplier (not Viamaja). I made a complaint on day one, and on day two a new set was on its way, without any requirement to return the old one. What customer service. There will be more purchases in the future, and I will share my warm recommendations.”