September 29, 2026

Wilbot Can See Images

Share a photo or screenshot with Wilbot, or ask it about images attached to tickets and public image links.

Show Wilbot what you mean#

Paste, drop or attach an image and ask Wilbot about it. Wilbot can also read images on tickets and from public image links.

Macros with files now apply to drafts you have already edited
Opening the chatbot no longer creates an empty ticket in Inbox
Idle chatbot conversations resolve automatically and reopen when the shopper replies
Reject and Approve stay available in Inbox when an action preview fails
Training groups follow completed and reopened situations, while groups in Need help stay open
Logitrade order links open the order in your shop admin

September 29, 2026

Share a photo or screenshot with Wilbot, or ask it about images attached to tickets and public image links.

Paste, drop or attach an image and ask Wilbot about it. Wilbot can also read images on tickets and from public image links.

Macros with files now apply to drafts you have already edited
Opening the chatbot no longer creates an empty ticket in Inbox
Idle chatbot conversations resolve automatically and reopen when the shopper replies
Reject and Approve stay available in Inbox when an action preview fails
Training groups follow completed and reopened situations, while groups in Need help stay open
Logitrade order links open the order in your shop admin