Chatbot Placement, Ticket References, and Fixes

Place your chatbot on the left or right, separately for desktop and mobile, to keep it clear of your shop's other buttons.

Add the ticket reference to email signatures and auto-replies with one click. Each email fills in the right reference, including your team's prefix.

• Ticket numbers in macros now include your team’s prefix
• Memories in Settings now display formatted headings and lists
• Wilbot keeps the reasons behind memories and loads every available memory in full
• Stopping Wilbot or encountering an error keeps the work already shown in the chat
• Wilbot can continue long tasks without the previous call limits