September 18, 2026
Your Chatbot Follows Your Team’s Instructions
Your chatbot uses your team’s skills to guide shoppers through your processes.
Your team’s instructions, in the chat#
Your chatbot now uses your team's skills to guide shoppers through your processes, from returns to exchanges.
Fixes and improvements#
- Chatbot and Instagram inbox sections only appear when connected
- Promotion codes can be entered at Growth checkout
- Returns links now open Revershero after its rename
- Replaying a ticket starts with fresh AI context instead of reusing old drafts and notes