September 14, 2026
Chatbot Customization and Lagersystem Returns
Make your chatbot match your brand, and let the AI agent look up returns and create return labels with Lagersystem.
Make your chatbot yours#
Choose your chatbot's name and colour, and set separate launcher shapes for desktop and mobile. Preview your changes as you make them.
Handle returns with Lagersystem#
With Lagersystem connected, the AI agent can look up returns and create return labels for supported orders.
Fixes and improvements#
- Copy your chatbot installation snippet and find setup instructions in Install.
- Manage where your chatbot is installed and which sites it searches from Websites.
- On a phone, chatbot signup opens a usable preview with an unobstructed message box.
- Keep several tickets open in tabs while trying the AI agent in the sandbox.
- The AI agent uses skill folders to help distinguish similarly named skills.
- Fixed a reply failure affecting older AI agents.
- Fixed Return Path verification getting stuck on Pending for correctly configured email domains.
- Uniconta order cancellations now work when reserved order lines are present.