October 26, 2026
Messenger in Your Inbox, and Fixes
Every team can now connect its Facebook Page and answer Messenger chats in Wilmo, plus fixes for email channels, follow-ups, connectors and workflows.
Messenger in your inbox#
Connect your shop's Facebook Page in Channels, and Messenger chats land in your inbox as tickets. Your team replies from Wilmo, and Alma can too once we switch her on for Messenger.
Fixes and improvements#
- A connected Gmail or Outlook mailbox shows as set up in Channels, instead of asking you to finish setup
- A tag that keeps a ticket from Autopilot now also stops its follow-ups, so they no longer reopen it after you resolve it
- When a workflow step gets input it can't use, the steps after it no longer run and Alma's reply stays a draft
- Google's MCP servers, like Google Calendar, can now sign in and stay signed in
- Connectors whose sign-in renews itself, like Stripe, stay connected after the first renewal
- Deleting a Lagersystem order with its shipping labels cancelled is no longer reported as failed
- With Pakman, Alma and the inbox sidebar tell whether an order is waiting to be packed, being packed or shipped