October 13, 2026
Add to Cart in the Chat, a Faster Chatbot, and Fixes
Shoppers can add products to their cart straight from your chatbot, and answers arrive about 30% faster.
Add to cart from the chat#
Shoppers can add products, pick a size and change the quantity without leaving the chat. Free on every plan, for Shopify shops.
A faster chatbot#
Product answers arrive about 30% faster, and the chat never goes quiet while it works.
Fixes and improvements#
- Wilbot connects carriers and other integrations itself in Training
- Wilbot can link a Training group to its tag
- The chatbot can read the product photos on pages it opens
- Search replaces your last search instead of adding to it
- Shoppers no longer see failed steps in the chat
- Size swaps keep the price the customer paid
- Tag backfills run on every selected team
- Imported emails keep their real senders
- Long Wilbot tasks no longer slow the app down
- ReturnFlows returns and claims are no longer reported as failed
- Instagram and Messenger accounts stay one contact