92% of tickets on Autopilot in 4 days, across 7 markets and 7 languages

“I was about to order from their clearance sale and noticed that the Wi-Fi camera I bought on Monday had been reduced by another DKK 60. I politely wrote to ask whether it was the same one, received the sweetest email back and got DKK 60 refunded. That is really classy!🤩 Of course, it will be spent on their clearance sale! Thank you for good and, not least, quick service! Thank you, Luksushund = luxury service 🤩”

“Perfect service. I had a question and wrote to their customer service. I received a reply within half an hour—at 9 p.m. Quick, clear and highly professional.”

“I shop there from time to time, and the items always arrive quickly. Last time I forgot to collect my items, so I wrote to ask them to send them again, of course at my expense, but was told that they would resend them free of charge.......that is good service. I will continue shopping with them 👍 5 stars from me”

“Damn good customer service! I accidentally entered the wrong address, and it was corrected in no time. Thank you!”

“I needed help finding the right products. I sent an email, and before I had almost put my phone down, I had received a reply. A good and thorough answer, so I can move forward and buy what I need.”

“I was missing two items and contacted them by email. I received an immediate reply that they are sending them now, so I will have them as soon as possible. I have shopped with them for many years, and this is the first time there has been a mistake with an order.”

“Fantastic company. Fast delivery, good prices. The wrong item was sent, but within 20 minutes I received a reply saying that the correct one would be sent at no charge. WOW—I am a fan!”

“I ordered an item that was unfortunately lost by PostNord. I sent an email and very quickly received a reply that a new item was on its way. That is good service, and thank you for it 😃”

“I accidentally ordered a harness that was too small for my dog, which I only discovered when it arrived. The harness had been bought at a sale price, and it was no longer on sale. I wrote to Luksushund and received a reply in under five minutes with a discount code matching the previous sale price for ordering a new harness—even on a Saturday! That is good service!”

“When I went to collect the package from Bring's parcel locker, there was no package. I informed Luksushund, and they immediately sent an email saying that they would resend the items. This is extremely good service.”

“I was about to order from their clearance sale and noticed that the Wi-Fi camera I bought on Monday had been reduced by another DKK 60. I politely wrote to ask whether it was the same one, received the sweetest email back and got DKK 60 refunded. That is really classy!🤩 Of course, it will be spent on their clearance sale! Thank you for good and, not least, quick service! Thank you, Luksushund = luxury service 🤩”

“Perfect service. I had a question and wrote to their customer service. I received a reply within half an hour—at 9 p.m. Quick, clear and highly professional.”

“I shop there from time to time, and the items always arrive quickly. Last time I forgot to collect my items, so I wrote to ask them to send them again, of course at my expense, but was told that they would resend them free of charge.......that is good service. I will continue shopping with them 👍 5 stars from me”

“Damn good customer service! I accidentally entered the wrong address, and it was corrected in no time. Thank you!”

“I needed help finding the right products. I sent an email, and before I had almost put my phone down, I had received a reply. A good and thorough answer, so I can move forward and buy what I need.”

“I was missing two items and contacted them by email. I received an immediate reply that they are sending them now, so I will have them as soon as possible. I have shopped with them for many years, and this is the first time there has been a mistake with an order.”

“Fantastic company. Fast delivery, good prices. The wrong item was sent, but within 20 minutes I received a reply saying that the correct one would be sent at no charge. WOW—I am a fan!”

“I ordered an item that was unfortunately lost by PostNord. I sent an email and very quickly received a reply that a new item was on its way. That is good service, and thank you for it 😃”

“I accidentally ordered a harness that was too small for my dog, which I only discovered when it arrived. The harness had been bought at a sale price, and it was no longer on sale. I wrote to Luksushund and received a reply in under five minutes with a discount code matching the previous sale price for ordering a new harness—even on a Saturday! That is good service!”

“When I went to collect the package from Bring's parcel locker, there was no package. I informed Luksushund, and they immediately sent an email saying that they would resend the items. This is extremely good service.”